When you are first running Business Objects XI R3.1 to access InfoView the Web interface , you may have some issues. When you go to create a new report the default setting for InfoView is set to use Java. Java is needed in order to get all of the enhanced functionality of the InfoView. Some users still insist on using XP and that will cause additional issues. It is possible to install what is currently the most recent version of Java, V8 Update 25 on XP. When installing just ignore the message that states this version of Java is not officially supported under XP and install it. You will need to turn you browser off and back on again for the update to take place.
When you login to InfoView on BOXI R3.1 and start a new report you might see this warning message. If you click OK InfoView will not function.
Some BOXI administrators may tell you to revert back to an older version of JAVA like Version 6 Update 03. This is not a good idea. Java already is a known risk to our PC’s according to Homeland Security and other security consultants. Recently Java has been updated to close some of those holes but running an old version is very risky.
The key to the Error message above is the “.. be part of the Exception Site List…”. This really means that you will need to configure your version of Java to allow your BOXI R3.1 site to use Java V8U25.
Start with the following
This will open up the Java Control console, you need to go to the Security tab.
We need to add our BOXI R3.1 site to this list. For example lets assume our site is named HTTPS://BOXIReporting.PWC-BI.COM. Please don’t try to use this URL, it’s just an example.
This will open a pop up where you will enter your BOXI R3.1 URL and click on OK.
Then keeping clicking on OK until the Java Control Panel is closed. At this point it’s a good idea to close and reopen your browser. Then connect to InfoView and start to build a new report. You might get the following Java message.
You will need to right-Click on the puzzle piece and click on the Run the Plug-In. OMG! a Security error message is displayed and in red font no less, what shall we do? If you want to get some work done in BOXI then just check the “I accept..” and click on Run.
This seems like an awful lot just to just to start a new report but that’s life. You may be asking why is this tip based on an outdated operating system like XP? Well some of us run a Virtual Machine based on XP with a VPN to access our BOXI R3.1 server behind a huge firewall. We do this in order to keep our prime network open and the VPN network open at the same time, it’s called a sandbox. Some of us also run a VM under Fusion on our Macbook to access the same BOXI R3.1 server.
This same Java exception Server process works for Windows 7 and Windows 8 but the screens may be different. Search for “Java Control” and that should get you started.